FAQs

Who can be referred to Home-Start Haringey Hackney and Waltham Forest to receive support?

Any family living in Haringey, Hackney or Waltham Forest and experiencing difficulties and has at least one child under the age of 12 can either ask someone to refer them, or they can refer themselves. Have a look at our Referrals page for more information.

Who can refer families to Home-Start Haringey Hackney and Waltham Forest for support?

Our referrals come to us via many different routes: health visitors, social workers, community psychiatric nurses, teachers, probation officers, playgroup workers or GPs. Families are very welcome to refer themselves too. Have a look at our Referrals page for more information.

How long does Home-Start Haringey Hackney and Waltham Forest support a family?

We support a family for an average of 6 - 9 months; support can be extended based on identified need in the family. The family is fully involved in decisions made regarding their support.

Would a family have to pay for Home-Start support?

No, service is totally free.

Can Home-Start Haringey Hackney and Waltham Forest support families who speak only a little English?

We are very fortunate in that we have volunteers who speak a wide range of community languages, and we will do our best to ensure we can give every family the support they need. Do call and speak to one of our members of staff should you want to have a full discussion prior to referring a family.

If I volunteer, can I claim my travel expenses?

Home-Start is happy to re-imburse volunteers' travel expenses, but do speak to your Co-ordinator to see what we can and cannot reimburse.

What does the Home-Start Haringey Hackney and Waltham Forest preparation course cover?

The course fully prepares volunteers for supporting a family. The topics covered include: commitment, boundaries, family needs, personal safety, confidentiality, listening skills, equal opportunities, safeguarding, working with families with disabilities, cultural awareness, community networks and services, importance of play in development, HIV awareness and domestic violence awareness.

Can I fundraise for Home-Start Haringey Hackney and Waltham Forest?

We are delighted to support anyone wishing to fundraise for us, and do talk to us about your plans before you start. Whether you want to hold a coffee morning, or take part in a sponsored event, we can help and advise you. The more we raise, the more we can do to help families in Haringey, Hackney and Waltham Forest.

How do I make a donation to Home-Start Haringey Hackney and Waltham Forest?

Thank you for choosing to donate to us. To make a credit card donation please click here and it will explain what you need to do. If you prefer to make a donation by cheque, please make it payable to Home-Start Haringey Hackney and Waltham Forest and post it to Home-Start Haringey Hackney and Waltham Forest, 100 Tower Gardens Road, London N17 7QA.